Privacy Policy
Thank you for choosing PRINTSHOP.MY (“we,” “us,” or “our”) for your online shopping needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website.
Information We Collect
1.1 Personal Information
When you create an account, place an order, or engage in any activity on our website, we may collect personal information from you. This may include, but is not limited to:
- Name
- Contact details (email address, phone number, shipping address)
- Billing information (credit card details, billing address)
- Order history and preferences
- Account credentials (username, password)
1.2 Automatically Collected Information
We may also collect certain information automatically when you visit our website. This may include:
- IP address
- Device type
- Browser information
- Cookies and other tracking technologies
How We Use Your Information
We use the information we collect from you for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Personalizing your shopping experience
- Improving our website, products, and services
- Sending you promotional offers and updates (with your consent)
- Conducting market research and analytics
- Preventing fraud and ensuring the security of our website
Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as shipping companies, payment processors, and IT support. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government inquiries.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technologies, firewalls, and secure servers to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions provided in the communication. However, we may still send you transactional emails related to your orders.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites, products, or services. We do not control or endorse the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information as soon as possible.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically. The updated version will be effective from the date of publication on our website. We encourage you to review this Privacy Policy regularly for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will respond to your inquiry promptly.
By using our website, you signify your consent to the terms of this Privacy Policy.
